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• Worked closely with development teams to migrate production applications to Google Cloud.
• Implemented a self-service platform for use by developers to automate requests.

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• Assisting internal projects with containerization and automation.
• Administering Draper’s internally hosted Atlassian tools suite.
• Providing support for various critical developer tools.
• Provisioning and maintaining Draper’s real-time infrastructure.
• Maintaining Draper’s development infrastructure (OpenStack, Other).
• Assisting/Educating Draper’s corporate infrastructure team in optimizing/modernizing best practices.

• Received Draper’s Outstanding Contribution Award two years in a row for process improvements and technical advancements
• Successfully deployed urgent OS and software upgrades to a fleet of autonomous vehicles via PXE boot
• Standardized system hardening/auditing, configuration management and deployment (CI/CD pipeline) via Ansible.
• Consolidated/Migrated homegrown developer instances of the Atlassian tools into a single corporate instance.
• Improved interdepartmental collaboration and overall productivity with an internal Ansible Galaxy implementation.
• Championed a secure and modern development environment consisting of Ansible, Podman/Docker, OpenStack and AWS, despite reluctance/funding from upper management.

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• Windows and Linux vulnerability patching of existing and newly acquired organizations. This included Production, Corporate and Development environments spanning four sites located across the US.
• Solely responsible for maintenance of collocation which was home to one of our production environments.
• Interim Network Administrator in charge of changes and maintenance pertaining to distribution and access layer hardware.
• Deployment of production software releases.
• Working with Customers, Professional Services, and Engineering teams to troubleshoot and resolve service delivery issues while maintaining application uptime.
• Production and Corporate backups as well as offsite storage for the largest organizational unit within Welltok.
• Documentation of system inventory and infrastructure related changes.
• Member of Welltok’s Configuration Advisory Board for organizing change management, policies, review and approval.
• Member of 24/7 on call rotation.

• Automated log rotation across all Linux systems using Ansible.
• Deployed new antivirus software to 200+ systems during a scheduled maintenance window.
• Installed and configured new EMC Vmax storage arrays into a Production environment.
• Replaced all networking devices with new equipment in both Production and Corporate environments.
• Upgraded the Burlington office from analog (PBX) to VOIP phones.

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• Member of 24/7 on call rotation.
• Maintained and audited monitoring systems.
• Documented operation procedures, tasks, alerts and policies.
• Working with Customers, Professional Services, and Engineering teams to troubleshoot and resolve service delivery issues while maintaining application uptime.
• Assisted with software release cycles.
• Assisted with Production and Corporate backups as well as offsite storage systems maintenance.

• Implementation of new physical and virtual backup strategies which greatly reduced performance impact and storage requirements. This was achieved using synthentic backup methods along with the removal of redundant and noncritical data.
• Audited power distribution units within our Production collocation while optimizing redundancy and power efficiency.
• Audited and configured HP iLO (IPMI) interfaces across our entire infrastructure.